Return and Refund Policy

At KoreanSkinStore, we want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help!

Eligibility for Returns/Refunds:

• We accept returns of unused, unopened, and sealed products within 7 days of purchase.

• Customers are responsible for return shipping costs.

• Once your return is received and inspected, we’ll process your refund within 3-5 business days. Refunds will be issued via the original payment method.

Non-Returnable Items:

• Used or opened products.

• Products with broken seals or damaged packaging.

• Gift cards or promotional items.

• Shipping fees, bank charges, or third-party costs.

Exchanges:
We only replace items if they are defective or damaged. To request an exchange, contact us at thekoreanskinstore@gmail.com and ship the item back to us using a trackable shipping service.

Late or Missing Refunds:
If you haven’t received your refund, please check your bank account first. Processing times may vary. If the issue persists, contact us at thekoreanskinstore@gmail.com

Shipping Returns:
Customers are responsible for return shipping costs. Please ship your return to Overseas Sector 5 , Phase 8, Bahria Town Rawalapindi

For further assistance, feel free to reach out to us at thekoreanskinstore@gmail.com